1. Acceptance of Terms

By accessing or using Royal Rolla ("we," "us," "our"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, you must not use our services.

2. Eligibility and Age Requirements

You must be 18 years or older to use our services.

• Age verification is required for all accounts
• We use KYC (Know Your Customer) procedures to verify identity and age
• False information during registration will result in account termination
• We reserve the right to request additional verification documents
• Accounts found to belong to minors will be immediately suspended

3. Virtual Currency and Gaming

• All games use virtual currency with no real-world monetary value
• Virtual currency cannot be exchanged for real money or real-world items
• Virtual currency cannot be transferred between accounts
• Virtual currency is provided free of charge for entertainment purposes
• We do not offer real money gambling or the opportunity to win real money

4. Account Registration and Security

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Complete our KYC verification process when requested

KYC Verification Process

Our KYC process may include:

• Identity document verification (government-issued ID)
• Address verification (utility bill or bank statement)
• Age verification to ensure 18+ compliance
• Enhanced verification for security purposes when needed

5. Responsible Gaming

We are committed to promoting responsible gaming practices.

• Set time limits for your gaming sessions
• Take regular breaks from gaming
• Remember this is entertainment, not a way to make money
• Use our self-exclusion tools if gaming stops being fun
• Seek help if you feel you have a gaming problem

Self-Limitation Tools

We provide the following responsible gaming tools:

• Time Limits: Set daily or weekly gaming time limits
• Session Reminders: Automatic reminders to take breaks
• Self-Exclusion: Temporarily or permanently exclude yourself
• Account Limits: Set limits on virtual currency usage
• Cool-down Periods: Mandatory breaks between gaming sessions

6. Prohibited Activities

The following activities are strictly prohibited:

• Use of bots, cheats, or exploits
• Creating multiple accounts
• Sharing account credentials
• Attempting to hack or disrupt our services
• Violating any applicable laws or regulations
• Harassment or inappropriate behavior toward other users

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

8. Licensing and Regulation

Royal Rolla is licensed and regulated by multiple Canadian gaming authorities:

• AGCO - Alcohol and Gaming Commission of Ontario - License #AGCO-2024-SC-001847 (Valid until: January 31, 2026)
• iGaming Ontario - Regulated online gaming market in Ontario
• Loto-Québec - Quebec Gaming Authority
• GPEB - Gaming Policy and Enforcement Branch (British Columbia)
• BCLC - British Columbia Lottery Corporation - License #BCLC-2024-VG-002156 (Valid until: January 31, 2026)
• AGLC - Alberta Gaming, Liquor and Cannabis Commission - License #AGLC-2024-SG-003421 (Valid until: January 31, 2026)
• SLGA - Saskatchewan Liquor and Gaming Authority
• LGCA - Liquor, Gaming and Cannabis Authority of Manitoba
• AGA - Alcohol and Gaming Authority (Nova Scotia)
• ALC - Atlantic Lottery Corporation
• Kahnawà:ke Gaming Commission - Indigenous Gaming Authority

9. Limitation of Liability

To the maximum extent permitted by law, Royal Rolla shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or website notice. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

If you have questions about these Terms & Conditions, please contact us:

• Email: legal@royalrolla.com
• Support: help@royalrolla.com
• Address: 123 Gaming Street, Toronto, ON M5V 3A8, Canada